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Frequently asked questions about ICE Cobotics
General questions
Our methods, guarantees and the industries in which we operate
From small spaces to large surfaces: there is always a suitable solution. Our machines help you work faster, cleaner, and smarter—every single day.
Are the machines safe to use in areas with patients?
Yes. Our autonomous machines, such as the Cobi 18+, are equipped with advanced sensors and comply with strict safety protocols. They move smoothly, stop automatically for obstacles, and can be safely deployed in patient environments, waiting areas, and corridors.
How much time can a cleaning team save?
Depending on the location, a team can save an average of 30–80% of time on repetitive floor cleaning. This leaves more time for detail work, disinfection, and tasks that require human attention.
How often should the machines be serviced?
Our machines are designed for minimal maintenance. Through preventive service and smart monitoring, uptime remains maximized. Usually, monthly basic maintenance is sufficient, supplemented by periodic service visits depending on usage intensity.
What about hygiene and cleaning standards in healthcare?
Our machines support healthcare institutions in achieving a consistent cleaning frequency and predictable quality. Thanks to autonomous routes and stable performance, it becomes easier to follow internal hygiene protocols. If an institution wishes to comply with specific standards or guidelines, we are happy to advise on how our machines can support that.
Does operating the machines require a lot of training?
No. The machines are designed for simple and intuitive use. Full training usually takes less than an hour. Autonomous machines like Cobi 18+ require only a few steps to start a route.
Do you also provide post-installation support?
Yes. ICE Cobotics offers comprehensive support, including on-site service, remote monitoring, preventive maintenance, and personal guidance. We always respond within two business days.
Are the machines suitable for different floor surfaces?
Certainly. Our i-Series, RS-Series, and Cobi 18+ work safely and effectively on PVC, natural stone, tiles, resin floors, linoleum, concrete floors, and more. We are happy to advise which machine fits best.
Can the machines provide data on cleaning performance?
Yes. With i-Synergy and the autonomous Cobi 18+, you receive real-time data on cleaning frequency, runtime, performance, and usage statistics. This makes planning more efficient and increases transparency.
Can the machines work during visiting hours or night shifts?
Yes. Cobi 18+ is quiet, safe, and designed to navigate among people. This allows the machine to operate during business hours, visiting hours, or at night—without disrupting the process.
Can the machines withstand intensive daily use?
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Uitstekende service
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