{"id":7586,"date":"2023-05-08T10:31:11","date_gmt":"2023-05-08T08:31:11","guid":{"rendered":"https:\/\/ice4eu.com\/privacy-statement\/"},"modified":"2026-05-27T09:35:54","modified_gmt":"2026-05-27T07:35:54","slug":"privacy-statement","status":"publish","type":"page","link":"https:\/\/ice4eu.com\/en\/privacy-statement\/","title":{"rendered":"Privacy Statement"},"content":{"rendered":"\n    <section class=\"section is-tekst bg-default text-default lg\" id=\"\">\n        <div class=\"container-fluid is-custom\">\n            <div class=\"section__content\">\n            \n    <div class=\"entry-content\">\n        <p><em>Last updated: April 2026.<\/em><\/p>\n<p><strong>1. Introduction<\/strong><\/p>\n<p>ICE Cobotics (\u201cwe\u201d, \u201cus\u201d, \u201cour\u201d) is committed to protecting your personal data. This Privacy Statement explains how we collect, use, disclose, and protect your information when you use our websites, portals, mobile applications, devices, or other services. <\/p>\n<p>Please read this Privacy Statement together with our Terms of Use and any additional notices we provide when collecting personal data.<\/p>\n<p><strong>2. Personal data we collect<\/strong><\/p>\n<p>We collect personal data when you communicate with us, register an account, request information, or use our products and services. If you choose not to provide certain information, we may not be able to offer some services. We do not intentionally collect special\/sensitive categories of personal data unless required and permitted by law.  <\/p>\n<p>Examples of data we collect include:<\/p>\n<ul>\n<li>your identity and contact details<\/li>\n<li>transactional or financial information<\/li>\n<li>technical information about your visits to our website and how you use it, such as IP address, geographical location, device information, what you viewed or searched for. For more information about cookies, please refer to our Cookie Policy <\/li>\n<li>profile, usage, and marketing preferences<\/li>\n<\/ul>\n<p>Categories of personal data:<\/p>\n<table style=\"font-size: 1rem;\">\n<tbody>\n<tr>\n<td width=\"85\"><strong>Category<\/strong><\/td>\n<td width=\"516\"><strong>Examples<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"85\"><strong>Identity <\/strong><\/td>\n<td width=\"516\">Name, title, date of birth, gender<\/td>\n<\/tr>\n<tr>\n<td width=\"85\"><strong>Contact <\/strong><\/td>\n<td width=\"516\">Billing\/delivery address, email address, phone number<\/td>\n<\/tr>\n<tr>\n<td width=\"85\"><strong>Financial <\/strong><\/td>\n<td width=\"516\">Bank account, payment card details<\/td>\n<\/tr>\n<tr>\n<td width=\"85\"><strong>Transaction <\/strong><\/td>\n<td width=\"516\">Purchase history, payment terms<\/td>\n<\/tr>\n<tr>\n<td width=\"85\"><strong>Technical <\/strong><\/td>\n<td width=\"516\">IP address, browser type, operating system<\/td>\n<\/tr>\n<tr>\n<td width=\"85\"><strong>Profile <\/strong><\/td>\n<td width=\"516\">Account details (stored in encrypted or hashed form), preferences, survey responses<\/td>\n<\/tr>\n<tr>\n<td width=\"85\"><strong>Usage <\/strong><\/td>\n<td width=\"516\">Interactions with our website, products, and services<\/td>\n<\/tr>\n<tr>\n<td width=\"85\"><strong>Marketing<\/strong><\/td>\n<td width=\"516\">Marketing preferences and consents<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p><strong>3. How we use personal data<\/strong><\/p>\n<p>We process personal data for the following purposes:<\/p>\n<ul>\n<li><strong>Providing and maintaining our products and services  <\/strong><\/li>\n<li><strong>Improving our services<\/strong>, including analytics and website enhancements<\/li>\n<li><strong>Customer support<\/strong> and responding to inquiries<\/li>\n<li><strong>Marketing<\/strong>, where permitted and with consent if required<\/li>\n<li><strong>Compliance with laws and regulations<\/strong><\/li>\n<li><strong>Business operations<\/strong>, including accounting, fraud detection, and internal administration<\/li>\n<li><strong>Monitoring<\/strong>, such as quality control and training, where legally permitted<\/li>\n<\/ul>\n<p>Where the General Data Protection Regulation (\u201cGDPR\u201d) applies, we process personal data only when there is a legal basis for doing so. These bases may include: (i) performance of a contract, (ii) compliance with a legal obligation, (iii) our legitimate interests (such as improving our services and preventing fraud), and (iv) your consent, if required.     <\/p>\n<p><strong>4. Retention of personal data<\/strong><\/p>\n<p>We retain personal data only for as long as necessary to provide the requested services, support legitimate business purposes, or comply with legal obligations.<\/p>\n<p><strong>5. Disclosure of personal data<\/strong><\/p>\n<p>We may share your personal data with:<\/p>\n<ul>\n<li>other ICE Cobotics entities, partners, distributors, advisors, and agents<\/li>\n<li>third parties you have authorized for marketing purposes<\/li>\n<li>service providers who process data on our behalf<\/li>\n<li>government authorities if required by law or legal proceedings<\/li>\n<\/ul>\n<p>Your personal data may be transferred to and processed in countries other than the country in which you are located. Where required by applicable law, we implement appropriate safeguards, such as standard contractual clauses or other lawful mechanisms, to ensure an adequate level of data protection. <\/p>\n<p>If ICE Cobotics becomes involved in a merger, acquisition, restructuring, or transfer of assets, we may disclose your information to the potential seller or buyer or other relevant parties of such business activities or assets.<\/p>\n<p><strong>6. Data security<\/strong><\/p>\n<p>We use technical and operational security measures to protect personal data against unauthorized access. Although no method of transmission is completely secure, we continuously evaluate and improve our security practices. <\/p>\n<p><strong>7. Children&#8217;s privacy<\/strong><\/p>\n<p>Our products and services are not intended for children, and we do not knowingly collect personal data from individuals under the minimum age required to give consent according to the laws of their jurisdiction. This minimum age typically varies from 13 to 16 years. If we discover that we have collected personal data from a child without the necessary consent or authorization, we will take reasonable steps to delete this information as soon as possible. If you believe a child has provided personal data to us, please contact us using the details in this Privacy Statement.   <\/p>\n<p><strong>8. Your rights<\/strong><\/p>\n<p>Depending on your local laws, you may have rights such as:<\/p>\n<ul>\n<li>Access to your personal data<\/li>\n<li>Request for correction or deletion<\/li>\n<li>Withdrawal of consent<\/li>\n<li>Request for data portability<\/li>\n<li>Unsubscribe from marketing communications<\/li>\n<\/ul>\n<p>Additional rights may apply depending on your jurisdiction, including rights under the European GDPR, the Hong Kong Personal Data (Privacy) Ordinance, and the Personal Information Protection Law of the People&#8217;s Republic of China.<\/p>\n<p>We will not knowingly discriminate against you because you have exercised any of your rights.<\/p>\n<p><strong>9. Changes to this Privacy Statement<\/strong><\/p>\n<p>We may update this Privacy Statement from time to time. We recommend that you consult it regularly. <\/p>\n<p><strong>10. Contact details<\/strong><\/p>\n<p>ICE Cobotics operates globally through affiliated entities. Which ICE Cobotics entity is responsible for processing your personal data (the \u2018data controller\u2019 or equivalent) depends on your location and your relationship with us. The contact details of the relevant entity are listed in the following section.  <\/p>\n<p>If you have any questions about this Privacy Statement or how we process your personal data, please contact the relevant ICE Cobotics office mentioned in your document. The contact details for our offices are listed below: <\/p>\n<p><strong>In Hong Kong<br \/>\n<\/strong>ICE Cobotics (H.K.) Company Limited<br \/>\nUnits 2802B-04<br \/>\n28\/F, Nanyang Plaza<br \/>\n57 Hung To Road, Kwun Tong<br \/>\nKowloon, Hong Kong<br \/>\nWebsite: https:\/\/ice4hk.com<br \/>\nEmail: info.hk@icecobotics.com<\/p>\n<p><strong>In the United States<br \/>\n<\/strong>4242, 58th Street<br \/>\nHolland<br \/>\nMichigan, 49423<br \/>\nUnited States of America<br \/>\nWebsite: https:\/\/ice4usa.com<br \/>\nEmail: info.us@icecobotics.com<\/p>\n<p><strong>In the Netherlands<br \/>\n<\/strong>ICE Cobotics EMEA<br \/>\nTokyostraat 27<br \/>\n1175 RB Lijnden<br \/>\nThe Netherlands<br \/>\nWebsite: <a href=\"https:\/\/ice4eu.com\/en\/\">https:\/\/ice4eu.com<\/a><br \/>\nEmail: <a href=\"mailto:info-emea@icecobotics.com\">info-emea@icecobotics.com<\/a><\/p>\n<p><strong>In China<br \/>\n<\/strong>ICE Cobotics (Guangdong) Company Limited<br \/>\nFushan Section, Liaobu Town<br \/>\nDongguan, Guangdong<br \/>\nChina<br \/>\nWebsite: https:\/\/icecobotics.com.cn<br \/>\nEmail: marketing@icecobotics.cn<\/p>\n<p>&nbsp;<\/p>\n    <\/div>\n    <\/div>\n    <\/div>\n    <\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":4514,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7586","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Statement - ICE Cobotics EMEA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ice4eu.com\/en\/privacy-statement\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Statement - ICE Cobotics EMEA\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ice4eu.com\/en\/privacy-statement\/\" \/>\n<meta property=\"og:site_name\" content=\"ICE Cobotics EMEA\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/IceInternationalCleaningEquipment\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-27T07:35:54+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ice4eu.com\/wp-content\/uploads\/2025\/08\/newsign2.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1830\" \/>\n\t<meta property=\"og:image:height\" content=\"781\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@ice4benelux\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/ice4eu.com\\\/en\\\/privacy-statement\\\/\",\"url\":\"https:\\\/\\\/ice4eu.com\\\/en\\\/privacy-statement\\\/\",\"name\":\"Privacy Statement - ICE Cobotics EMEA\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/ice4eu.com\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/ice4eu.com\\\/en\\\/privacy-statement\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/ice4eu.com\\\/en\\\/privacy-statement\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/ice4eu.com\\\/wp-content\\\/uploads\\\/2025\\\/08\\\/newsign2.jpg\",\"datePublished\":\"2023-05-08T08:31:11+00:00\",\"dateModified\":\"2026-05-27T07:35:54+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/ice4eu.com\\\/en\\\/privacy-statement\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/ice4eu.com\\\/en\\\/privacy-statement\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/ice4eu.com\\\/en\\\/privacy-statement\\\/#primaryimage\",\"url\":\"https:\\\/\\\/ice4eu.com\\\/wp-content\\\/uploads\\\/2025\\\/08\\\/newsign2.jpg\",\"contentUrl\":\"https:\\\/\\\/ice4eu.com\\\/wp-content\\\/uploads\\\/2025\\\/08\\\/newsign2.jpg\",\"width\":1830,\"height\":781},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/ice4eu.com\\\/en\\\/privacy-statement\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/ice4eu.com\\\/en\\\/home\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Privacy Statement\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/ice4eu.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/ice4eu.com\\\/en\\\/\",\"name\":\"ICE Cobotics\",\"description\":\"Human Led. 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